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Participant
Dec 13, 2021 8:42 PM UTC
Question

Problems with opening projects

hello,

I have four projects in my account, and i can not open one of them. Can you help me?

 

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6 replies

Kevin J. Monahan Jr.
Legend
Dec 13, 2021 8:45 PM UTC

Sure, Lelas.

Sorry for the issue. The common troubleshooting step for that is to clear browswer cache and try again in an "Icognito" (Chrome) a "Private" (Safari) window, or similar. Is it working now? Let us know.

 

Best Wishes,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
Dec 13, 2021 9:03 PM UTC

i cleaned my browser and it still does not work 

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Participant
Dec 13, 2021 9:04 PM UTC

what should i do nest?

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