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erinxoxo
Participant
October 3, 2024
Question

Processing issues

  • October 3, 2024
  • 1 reply
  • 172 views

 

I have a series of paid tiktoks I need to do for Adobe express. But not one feature will work for me. Every thing I open merely shows this screen (attached) and nothing will load. The app ends up crashing every single time. 

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1 reply

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
October 4, 2024

Hi @erinxoxo, Thanks for posting. This shouldn't be happening, and we apologize for the frustration. Have you tried using a different internet connection or restarting the device to see if it makes any difference? Also, can you confirm if this is also happening on the desktop browser (webapp) version? 

 

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