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A
Arg argere argest
Participant
September 30, 2025
Question

Prøveabonnement på Adobe Express

  • September 30, 2025
  • 2 replies
  • 76 views

Heisann.

Noen der ute som har forsøkt å si opp sitt prøveabonnement på Adobe Express. Jeg har forsøkt tre ganger; først før prøveperioden gikk ut og deretter hver gang det dukker opp en faktura på 117,- NOK. Nå har jeg vært nødt til å sperre kortet slik at Adobe.com ikke kan stjele mer penger fra meg. Til alt overmål kommer fakturaene deres på nederlandsk!!! Kunne jo like gjerne vært på Zwahili hvis de ikke ønsket at vi som kunder skulle forstå dem?

2 replies

A
Arg argere argestAuthor
Participant
October 8, 2025

Hello.

 

I cant say that I have received an understanding answer to my questions. Only links to further general BSH-Q&A. 

 

I provable stopped my testperiod on Adobe Express BEFORE the expiringdate but the invoices kept coming and are STILL dumping into my banking-box. I had to delete and close my creditcard to stop the tapping from my bankingaccount by You in Adobe.

 

Look forward to receive Your explanations on this specific case and NOT another link to general problem solving and questions.

 

Hopefully
Arnfinn Rognmo 

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
October 8, 2025

Hi @Arg argere argest ,

 

I understand that you’ve already tried to cancel your Adobe Express trial and are still seeing charges — that definitely shouldn’t be happening. 

 

I'd recommend reaching out to and working with our support directly as a next step. They can be reached here: https://adobe.ly/4q0gKqZ 

 

Regards,

Tarun

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
October 1, 2025

Hi @Arg argere argest, Welcome to our Adobe Express community! Thanks for posting here.

 

Here are some Help articles that can assist you with your ask: 

Cancel Adobe trial or subscription

https://adobe.ly/3VKUnYQ

 

If you require additional assistance, I recommend contacting our support directly to address this issue. They can be reached here: https://adobe.ly/4mIjvuk

 

Hope this helps you!

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