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Todd25955730gco0
Participant
Sep 4, 2022 5:59 PM UTC
Question

Prohibited from Adobe Express

As a K-12 online educator, Adobe refuses to let me have access. I need help as their help area really doesn't want to take any responsibility for it. Frustrated beyond belief!

 

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2 replies

Community Manager
Manmeet2016Community Manager
Community Manager
Sep 7, 2022 12:27 PM UTC

Hi Todd, 

 

Sorry for the trouble. We completely understand the frustration. Please do not worry; we will do our best to resolve your issue. We just need to know if you get any error messages while accessing it and how you are trying to get access. Please share the screenshot, if possible, along with a brief description of the issue. Once we have the complete information, it will be helpful for us to get to the root cause. 

 

We will be looking forward to your response. 

 

Thanks

Manmeet

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Maria26880740bs6f
Participant
Oct 31, 2022 10:36 AM UTC

Hello Manmeet

 

I have the same problem. I tried launching the web version and it says I do not have a subscription?

 

Best wishes

Maria (m.parkes@stmaryleboneschool.com)

 

 

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