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Isaiah330389807lpg
Participant
October 19, 2023
Question

Project not opening

My project will not open and i have not downloaded it. The project side of it staye loading for ages and I need to finish it up today. I've tried refreashing the page multiple times and it does nothing to help. Please help.

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2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
October 19, 2023

Sorry for your difficulties.  Here are some things to try.

1. Restart your computer.

2. Try using a different browser -- latest Chrome, MS Edge or Safari.

3. Ensure that browser script blockers & VPN are disabled. JavaScript must be enabled to work with Adobe Express' web-based desktop app.

 

Hope that helps.

 

 

 

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Nancy O'Shea— Product User & Community Expert
Adobe Employee
Abhi.G @ ADBE
Adobe Employee
October 19, 2023

Hi,

 

Sorry to hear you are running into this issue. Could you post the url of the project (from the browser's address bar when you attempt to open it)?

 

Thanks

Abhi G

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