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Participant
October 3, 2024
Question

Project recovered error when creating new project

  • October 3, 2024
  • 3 replies
  • 445 views

I want to design a flyer. I can view templates and other features but when I want to customize templates, click the plus button, or tap my projects, this notification keeps popping up. I have tapped on reload countless times but nothing. It would just start afresh and it would pop again

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3 replies

Participant
October 3, 2024

No one have encountered this issue? I need assistance to my issue 

Amitej S
Community Manager
Community Manager
October 4, 2024

Hi, @Precious Ike. Thank you for reaching out! Please provide the make and model of your device, along with the operating system details. Also, are you using the latest version of the app?

If possible, try switching to a different internet connection to see if the issue persists. Additionally, let us know if you're experiencing the same issue when accessing the web app via a desktop browser.

To help us better understand the issue, it would be helpful if you could share a screen recording of the full workflow.

 

Best regards,
Amitej

Participant
October 3, 2024

Adobe express

jane-e
Community Expert
Community Expert
October 3, 2024

 

Thank you @Precious Ike. I've moved your post from Using the Community to the Adobe Express forum.

 

Jane

 

Participant
October 3, 2024

Thank you I'll be waiting for a solution 

jane-e
Community Expert
Community Expert
October 3, 2024

@Precious Ike 

 

Can you tell us which Adobe app you are using? We will be happy to move your post for you.