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D
dondod
Participant
October 14, 2023
Question

PS Express syncing problem

  • October 14, 2023
  • 1 reply
  • 358 views

Just recently syncing between my iphone PS Express and my laptop PS Express has stopped. This is problematic because I have been creating an online journal all year on my phone, where the photos are, and the computer version, where I can see the files and edit them more easily. My phone tells me it's syncing but that's not what I'm finding on the computer. What gives? 

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1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
October 14, 2023

See this related topic.

https://community.adobe.com/t5/adobe-express-discussions/syncing-issues-with-app-and-computer/m-p/13002511

 

Nancy O'Shea— Product User & Community Expert
D
dondodAuthor
Participant
October 23, 2023

This did not solve my problem. 

Neelamk
Neelamk
Legend
November 3, 2023

Hi @dondod ,

 

Please confirm if you use Photoshop Express or Adobe Express on your Phone and PC. If Photoshop Express, please share the PS Express version installed and the device OS details. 

 

We are here to help you.

 

Thank you,

Neelam

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