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Participant
Oct 23, 2026 8:08 AM UTC
Question

que faut il faire en cas de message d erreur suivant ???? UUID : bb97a4b3-8fd5-4022-aa48-408249d4f691

après deux fusions de vidéos j’ai ce message d erreur qui s affiche…. UUID : bb97a4b3-8fd5-4022-aa48-408249d4f691

    1 reply

    Rose DV
    Community Manager
    Community Manager
    Oct 23, 2026 3:34 PM UTC

    Hi ​@Ethereal_focusc208,

    Thanks for sharing the UUID. Could you first try opening Adobe Express in a private/incognito window or another browser, then retry the video merge? I also recommend clearing your browser cache and cookies and restarting the browser.

    If the error still occurs after merging the videos, please let us know:

    • Which browser and operating system you're using

    • Whether it happens with other videos/projects as well

    • A screenshot of the complete error message

    Thanks,
    Rose

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