Re: Files disappeared from Creative Cloud Express

Question

Hello!  90% of my Adobe Express files are missing. They do not show up under "originals". Where else wouold they be?  If it helps, I am a full paying subscriber to Creative Cloud. Thank you in advance

Nancy OShea · Answer

Which Adobe Express plan do you have — the FREE starter plan or the paid Premium plan (extra $10/month)?

https://helpx.adobe.com/express/express-faq.html

Which Adobe Express app are you using — the new browser-based desktop app or the old mobile app?

https://www.adobe.com/express/

https://www.adobe.com/express/design-app

The web-based version works with these browsers:

Google Chrome: Version 100 and onwards
Microsoft Edge: Version 107 and onwards
Safari: Version 16 and onwards
Note: JavaScript must be enabled.

[Moderator moved from Creative Cloud Services to Adobe Express.]

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