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Inspiring_Fountain5180
Participant
September 27, 2026
Question

Refund

hi there I can’t find anywhere where I have a subscription to Adobe. Can you please cancel it and refund my card. I just noticed the purchase and I don’t use the service and I don’t know how it’s hooked up

    1 reply

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    September 28, 2026

    Hi @Inspiring_Fountain5180, Welcome to our community!


    To cancel your Adobe subscription, you can follow these steps:

    1. Sign in to your Adobe account: Manage your Adobe plan

    2. Follow the steps here: How to cancel your subscription


    You can find details about refund eligibility and different scenarios here: Adobe subscription terms.


    Also, since you’re unable to locate the subscription and need help identifying the charge, Adobe Customer Care can assist with account and billing-related issues. You can start a chat here: Contact Adobe.


    For your security, please don’t share any card or payment details here in the community.

    Hope this helps!

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