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Heidi26420300dvoq
Participant
Oct 4, 2022 5:54 AM UTC
Question

Removal of Background problem

Problem of request timed out persists when you are doing a background removal on a photo uploaded to your template

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2 replies

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
Oct 7, 2022 6:12 PM UTC

Hi @Heidi26420300dvoq 

Can you let us know what platform (Webapp, iOS, Android) you are working on that resulted in this workflow? 

If you're working on the webapp, you may try after clearing the cache/cookies of the browser. You can also try working on a different browser or on the incognito/private browser mode to check if that makes any difference.

 

Let us know how if it helps. 

 

-Best

Amitej

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Heidi26420300dvoqAuthor
Participant
Oct 11, 2022 7:35 AM UTC

Problem resolved. Thank you

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