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Participating Frequently
February 3, 2025
Question

Return to previous wor return to home pop up broken

  • February 3, 2025
  • 1 reply
  • 363 views

Every time i return to AEX I get the return to last job or continue home. I click continue home and get a 404 error. I have a video of this. Cleared cookies, removed and reinstalled app, app shows as updated. 

Also if you don't click on the back icon you get to restart the app and start over with the same pop up sequence. 

1 reply

Tarun Saini
Community Manager
Community Manager
February 4, 2025

Hi 

@MyKnifeJourney

,

We're sorry to hear about this. Could you please check and let us know if you're using the updated version of the Adobe Express app on your device? I checked, and I'm not getting the error you mentioned. Instead, it says- You have an unfinished file and an option to edit, which is working fine for me. 

 

Let us know if your app if up to date or not.

 

Regards,

Tarun

Participating Frequently
February 4, 2025
Yes, my app is updated. Here is a screen recording. It's different than the
1st one you can see the days are different.

I have cleared cache, deleted cookies, un-installed as many Adobe named
apps on my Android phone as it would allow.

Still continues.

This is at the same level of annoying as having no ability to set a font
color as a default. 99% of the time i type in white. Yet default is black
no matter.

Dunno why there is no way to set a default font color going forward.
Probably the same folks who left this hang nail of an app bug.
Tarun Saini
Community Manager
Community Manager
February 5, 2025

Thanks for your response 

@MyKnifeJourney

,

 

Did you upload any new screen recording in the message above, as I don't see it? 

 

Regards,

Tarun