Schedule Calendar no longer visible

Forum|Forum|1 year ago
October 22, 2024
2 replies
1065 views

Is anyone else unable to view the Schedule Content Calendar from Adobe Express Home or view drafts? It's no longer on the left-hand menu. I can still schedule posts and add them to drafts within a project, but I cannot see what has been scheduled or access the calendar.

This topic has been closed for replies.

Andy Lambert

Community Manager

Hey @AshleeYoung - what account type do you have? Perhaps Enterprise or EDU?

Thanks!Andy

A

Ash Young

Participant

Hey @Andy Lambert, it's an enterprise account. It would be a shame if this feature isn't available at this level.

Ways I have tried to get around this were;

Using my personal Adobe account > create a project > project calendar and share
- This option allows you to share, but when logged in to Enterprise you can't view the calendar
Using the 'personal' account linked to the business > create a project > create a project calendar and share.
- This option doesn't allow you to share the project or calendar with yourself essentially.

Alexandre Becquet

Community Expert

Hello, can you check on a different browser? Also try to log out and log in and cler the cache of the web browser.

Are you using the browser version orthe Progressive web app?

Can you check if it's the same on your mobile?

A

AshleeYoungAuthor

Participant

Hi,
Thanks for the response. I tried different browsers, mobile and desktop apps, clearing cache, etc., but it doesn't appear.

I did discover, however, that you need to be logged into your personal profile for it to be accessible - my work email address has a business profile (the default, as it contains shared projects, is premium etc.) and a personal profile.

A

AshleeYoungAuthor

Participant

It looks like a bug with the system, as I can't access the scheduled posts developed in the business profile from a personal profile, and you can't share them/ a project with yourself. You also can't access the Schedule Calendar from a business profile.

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