Site will not publish

Question

My Adobe Express file will not publish at all. I've tried over 20 times, and when I save the link it always loads to 50% before the site crashes.

I have a decent amount of computer space, have a 2 year old Macbook, my wifi connection is strong (I've also tried it in multiple places), I have 1 tab open on Safari (Express) and most importantly no other site gives me this issue at all. Only Adobe Express is this buggy. And it's not the file size either, because it was already like this from the second I created my presentation.

Please find me a consistent solution to this problem.

Manmeet2016 · Answer

Hi @Trenyce5F91

We understand your concern entirely. It is frustrating at times. Do not worry; we will look into this matter. As you have said that other websites are working fine on other browsers as well. Would you mind clearing the browser cache and then logging in using a new "Incognito" (Chrome), "Private" (Safari), or a similar window? Try signing out of the app and then signing back in. If not, try a different system. Try checking these things and report back with any observations. Thanks for your patience in resolving this problem.

Thanks

Manmeet

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