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laura_9456
Participant
February 3, 2025
Question

Stickers

  • February 3, 2025
  • 1 reply
  • 124 views

I did not migrate to the new version of Adobe express. I am on an a iPad that's why i switched and bought a premium account! I want the old version back most of my post are with an animated  stickers and I cannot make them now! How do I get it back or should I find another app that can accommodate what I use! I also cannot access or find all my projects I've completed! Please help! You should of not made us automatically go to a new version! 

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
February 4, 2025

Hi 

@laura_9456

,

Welcome to the community! We're sorry to hear about this. Please let us know if you are unable to find all your completed projects or just the ones with animated stickers. Have you checked under “Your Stuff” or “Recent Projects” in the new version?

 

Also, with the new version of Adobe Express now available across all iOS surfaces, ensure you have updated to the latest version of the app. Then, when you use the app, check to make sure you have fully migrated your files to the new version of Adobe Express.

 

If you see a purple ribbon at the top of your app, follow the provided steps to migrate. If you had previously migrated on your iPhone but had separate files you created afterward on your iPad in the prior version of Adobe Express. Please migrate those separately to sync them with your iPhone and desktop files.

 

Regards,

Tarun

 

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