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Participant
October 17, 2023
Answered

stock assets

  • October 17, 2023
  • 2 replies
  • 752 views
Hello. I have premium and keep getting denied for a stock asset. why?
This topic has been closed for replies.
Correct answer Abhi.G @ ADBE

Hi @Nautilus13 

 

Are you seeing the error at download time or when you add a premium Stock asset? Please double check that your account is not past due. While Adobe Express is usable in the "grace period" download of premium content isn't.

 

Thanks

Abhi G

2 replies

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November 22, 2023

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Nancy OShea
Community Expert
Community Expert
October 17, 2023

Are you accessing Adobe Stock photos within the Adobe Express app?  Do you see a crown icon?

 

Paid Adobe Express gives you access to Standard Stock Assets with a limited license to:

 

  • Use the asset within the Adobe Express app.
  • Incorporate the asset into your Adobe Express project, and publish or download your project for use outside of the Adobe Express app.

 

 

Adobe Stock Premium and Editorial Use Only content are not included with your Adobe Express plan.

 

See related links below for more details:

 

Nancy O'Shea— Product User & Community Expert
Abhi.G @ ADBECorrect answer
Adobe Employee
October 18, 2023

Hi @Nautilus13 

 

Are you seeing the error at download time or when you add a premium Stock asset? Please double check that your account is not past due. While Adobe Express is usable in the "grace period" download of premium content isn't.

 

Thanks

Abhi G