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Participant
Apr 1, 2023 7:37 AM UTC
Question

Stock library access error In Express

In express attempts to import from stock libraries are resulting in error please see pic. I've used these photos before and it's been fine I have used them many times as they are in my stock library. Anyone have this too? Recent express versions have been very buggy for me.

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5 replies

Myra Ferguson
Community Expert
Community Expert
Apr 1, 2023 5:01 PM UTC

Try signing out of Adobe Express and sign back in. You can also try opening the Adobe Creative Cloud Mobile app and checking if you're signed in. If you are, sign out and sign back in again.

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Participant
Apr 1, 2023 8:54 PM UTC

Thank you I did indeed try sign out then in again. No changes. I am correct though that something is going on right? I mean I've used these images before and their clearly located in my stock photos?

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Myra Ferguson
Community Expert
Community Expert
Apr 2, 2023 7:52 PM UTC

Are you a Premium subscriber, and are you trying to use Premium Adobe Stock content (they are the images that show up with the crown icon over them)?

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