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Participant
September 1, 2025
Question

Storage on Premium Account full

  • September 1, 2025
  • 1 reply
  • 66 views

I have been a premium member for Adobe (Express mainly) for a number of years.  I have received a notice to say 100GB storage full.  I have deleted, almost all of the old items and it still says storage full.  How can this be when I have 'permanently deleted' three quarters of what was previously stored.  Have there been changes to storage allowance?  Is there a bug is system?

Thank you

1 reply

Tarun Saini
Community Manager
Community Manager
September 1, 2025

Hi @Tennis Wales,

 

Welcome to the community! We're sorry to hear about this. Please check this community link and let us know if that helps or not- https://adobe.ly/45YSSuR

 

Regards,

Tarun