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Question

I cancelled my subscribtion last month this is the second time charging me i cant use your service  i dnt have the space on. My computer stop charging me i dnt use your service

Oh.N8 · Answer

@david32196771apvj
Sorry to hear that you are encountering this problem. I am sure you followed the steps below. However, double check and reach out to Customer Support.

Please take a look here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

and here:

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

If this doesn't help you have to contact the Adobe support. This is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems.

Please click the link below to contact Adobe staff to help. Be sure to remain signed in with your Adobe ID

Cheers,
O. Nate

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