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Participant
June 4, 2024
Question

subtitle lip sync

  • June 4, 2024
  • 2 replies
  • 327 views

I have just started to us Adobe Express to add subtitles to video clips and it all seems fine when I'm creating it but when I download the clip the subtitles don't sync.  Any advice on how to fix this please.

2 replies

Participant
September 6, 2025

I found a solution. Share it to google drive and download it from there. 

Regards from BRAZIL

Amitej S
Community Manager
Community Manager
September 8, 2025

Thanks for sharing this @filosofia_mecânica_5784. This will help our community members! 

Tarun Saini
Community Manager
Community Manager
June 7, 2024

Hi 

@Claire37843079dxra

,

 

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.

 

If that doesn't work, can you share the project URL with us to investigate further?

 

Regards,

Tarun

 

Participant
June 12, 2024

Thank you