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圭一郎藤15455512
圭一郎藤15455512
Participant
April 17, 2022
Question

suddenly crushes often...

  • April 17, 2022
  • 1 reply
  • 162 views
 

As I work on it, it suddenly crushes when I select an object. I also open the app and do the same, but when I select that object, it crashes again. I'm using an iPad Air 4 on iOS 15.4.

This topic has been closed for replies.

1 reply

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
April 18, 2022

Hey there,

 

Thanks for reaching out. Would you mind telling us the version of the Creative Cloud Express on your device? Is it happening with all the projects or with any specific one? How much free space is available on your device. Have you tried reinstalling the app and restarting the device?

 

Please ensure you're working on the latest version of the creative cloud application?

 

We are here to help, just need some more info.

 

Regards,

Amitej

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