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圭一郎藤15455512
Participant
Apr 17, 2022 3:00 PM UTC
Question

suddenly crushes often...

 

As I work on it, it suddenly crushes when I select an object. I also open the app and do the same, but when I select that object, it crashes again. I'm using an iPad Air 4 on iOS 15.4.

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1 reply

Amitej S
Community Manager
Community Manager
Apr 18, 2022 3:54 PM UTC

Hey there,

 

Thanks for reaching out. Would you mind telling us the version of the Creative Cloud Express on your device? Is it happening with all the projects or with any specific one? How much free space is available on your device. Have you tried reinstalling the app and restarting the device?

 

Please ensure you're working on the latest version of the creative cloud application?

 

We are here to help, just need some more info.

 

Regards,

Amitej

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