template I imported, after canceling premium, now same template is showing as premium .

Forum|Forum|1 year ago
March 1, 2025
2 replies
209 views

Hi everyone, I hope someone can assist me. I have imported several templates to my library. I didn't change anything and recently I canceled premium subsription. When I open design,it is showing as premium.Which can't be becasue nor design,layout is generated in Adobe. I don't undersant,it is a resume template, without animations or anything very specific. This is my assets,doens't belong to Adobe. Version of the app: desctop Mac
Platform and OS version: Mac Book Pro M1,Sequoia 15.3.1
Basic steps to reproduce the problem .Template I imported to Adobe is in my library,when I started working on ,it is showing it is premium context
Expected result and actual result.Yes I do expect that template I uploaded and worked in a different software belongs to myself. There is no any reasion to be premium

Bug

Nancy OShea

Community Expert

[Moderator moved this from Using the Community to Adobe Express.]

Nancy O'Shea— Product User & Community Expert

Amitej S

Community Manager

Hey @Sanja_Popov2238, Thanks for reaching out, and welcome to the Adobe Express community!

Adobe assets and templates imported into your library remain Adobe-owned. Some templates you’ve saved may contain premium assets, which is why you're seeing the prompt. You can view them, but exporting requires a subscription.

For the resume template you’re working on, check if any layers contain premium assets. Deleting those layers should prevent the pop-up from appearing.

Try starting with a blank project and using templates available under your current plan. If you still see the prompt, let us know!

For more details, check this article: Adobe Express Subscription Options.

Thanks!

Amitej

kglad

Community Expert

what app are you opening? eg, there is no app named "design".

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