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Youri22256856fy8i
Participant
December 15, 2021
Answered

Term of license changes access to Adobe Stock?

  • December 15, 2021
  • 1 reply
  • 540 views

I have the complete license for Creative Cloud. Everything was ok until the last update of CC express. I can't access to adobe stock photos. 
What's happen ? 
It was ok yesterday and now not. Hope this is a mistake because it will be very unfair to ask consumer who payed the premium creative cloud to pay again. 
That is not on the contract term...

 

This topic has been closed for replies.
Correct answer Manmeet2016

Hi Youri,

 

Sorry to hear that you have got into this issue. Could you please try reinstalling the app? If that doesn't work, please let us know, we will assist you further.

 

Thanks,

Manmeet

1 reply

M
Community Manager
Manmeet2016Community ManagerCorrect answer
Community Manager
December 16, 2021

Hi Youri,

 

Sorry to hear that you have got into this issue. Could you please try reinstalling the app? If that doesn't work, please let us know, we will assist you further.

 

Thanks,

Manmeet

Y
Youri22256856fy8iAuthor
Participant
December 16, 2021
Hi !
Yes, a previous community manager told me so and it’s working now !
Thanks
M
Community Manager
Manmeet2016Community Manager
Community Manager
December 16, 2021

Hi Youri, It's good to hear. Thanks for getting back and letting us know. Have a good day. ^Manmeet

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