The Instagram story video templates are playing frozen and not smooth, any solution for this?

Hi @FlexZ,

Thank you for reaching out, and I'm sorry to hear you're having trouble.

I haven't been able to replicate this issue.

Have you tried cleaning your cache and cookies, signing in and out of your account or testing it from a different browser or in incognito mode? Another option is to update your browser if a new version is available.

Let me know how it goes, as I'm here to help.

I'm looking forward to hearing from you,

Lyn 🙂