Trying to open Adobe Express files form old Adobe in beta

Hi Tarun,

Yes, I am still having issues. It is a shame, because it was an Adobe Educator course and I had saved a lot of links etc into a webpage made in the old Express version, which now will not open.
here is a screenshot, you can see the image on the right is greyed-out and when you select it, it does not open.
[cid:2aeccd13-86c3-4b73-9907-993dd82aa750]Many thanks,
Emma


[AUTMaori]<>
Emma Chapman
Digital Capability Specialist
Te Mātāpuna Library & Learning Services | ki Waihorotiu
Phone: +64 9 921 9999 x6292 | www.aut.ac.nz/library<>
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[cid:dfcdb468-c67a-448e-9289-62a9e7033b28][Times Higher Education]<>[cid:286a9f75-a3dc-41cb-9155-7ec6db2ab1d2]<>

Hi @Emma5DB9,

 

We're sorry for your experience with the new Express version & apologise for the delayed response. Are you still experiencing issues in opening old files or converting them? Are you getting any error messages? If yes, it would be helpful for us if you could share the screenshot of the error message to help you further.

 

We're here to help, just need some info.

 

Regards,

Tarun