Uh oh help creative express

Uh oh failed to licence one or more images, this app was working fine a few hours ago which is very frustrating as I was on a creative streak and my creative role has hit a roadblock by this constant error, I've deleted, logged out, subscribe and unsubscribe and still the same error on something that has been deemed free, what on earth is going on, and there isn't a help chat option. This means the only thing I can do is post a message on this forum about what sort of company this can someone help me, please; please don't advise me to log out, delete and all that jazz as I've done that plenty of times today, thank you