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Participant
September 10, 2026
Question

Unable to access old dynamic QR codes

  • September 10, 2026
  • 1 reply
  • 7 views

I am trying to update a dynamic QR code created in Adobe Express a few months ago. When I click to ‘Manage Codes’ only the most recent three codes I have created show up. How do I access older codes to edit the links?

    1 reply

    Rose DV
    Community Manager
    Community Manager
    September 10, 2026

    Hi ​@shaynat77390126,

    Thanks for your patience - I looked into this. The dynamic QR code management (editing links, tracking scans) is a newer capability that isn't fully released or documented yet, which is why the experience around it is still settling and isn't covered in our help pages.

    I don't want to tell you it'll sort itself out on its own, though - the specific thing you're hitting, only your three most recent codes showing in Manage Codes, I want to confirm rather than guess at. Two quick things will help me pin it down:

    • In Manage Codes, is there any scroll, "see more," or filter, or does it stop at three with no way to load older ones?

    • When you scan one of your older codes (not the recent three), does it still go to the right link, or is it not resolving?

    That second one will tell me whether the older codes are just hidden from the edit list or actually affected. I'll confirm and come back with a straight answer.

    Rose