Unable to connect Adobe Manager Assets from Adobe Express

Forum|Forum|2 years ago
March 1, 2024
1 reply
163 views

Hi,
I am Unable to connect to Adobe Manager Assets from Adobe Express. Getting the below error:
"Looks like you don’t have access to Experience Manager Assets
Please request access from your admin".

Could you please let me know how it will be resolved?

Thanks in advance.

Generative AI

This topic has been closed for replies.

Lyn_D

Inspiring

Hi @New Updates on Adobe,

Thank you for your patience.

The account **********ida@capgemini.com currently does not hold any subscriptions. Please log in with the correct email address you subscribed with.

If access were provided to you by your company, you'd have to refer to your company's admin.

I hope this has helped shed some light on your situation.

^Lyn

B

Betsy36694541iob4

Participant

Good Morning,

I do have a premium Adobe Express Account and I am admin on our Adobe Assets Cloud account.

However, when I log into Adobe Express, I am not seeing the button to get to Assets. I searched experience league to try to find documentation on how the native integation works & if we need to configure anything. I wasn't able to find documentation. Does anyone have inight?

B

Betsy36694541iob4

Participant

Ahhhh... I'm tripping myself up on this. You have to create content before you can access your Assets environment!

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