Unable to export project

Question

When I try to export a project i made that had an animation in it, it didn't work 'Oops we couldn't save your project to your device please try again'. On android adobe spark.

Manmeet2016 · Answer

Hi Jeff,

Sorry for the trouble. I hope this will help. Clearing browser cache and then logging in using a new "Incognito" (Chrome), "Private" (Safari), or a similar window. Projects should be available usually afterward. You can try reinstalling the app, signing out of the app, and then signing back in. Try checking these things and report back with any observations. Thanks for your patience in resolving this problem.

Thanks,

Manmeet

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