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August 17, 2026
Question

Unable to redeem LinkedIn Premium benefit — "Not eligible / select regions" error

  • August 17, 2026
  • 1 reply
  • 8 views

Dear Adobe Support,

 

I am writing to request assistance with a promotional offer. I am attempting to redeem the 3-month LinkedIn Premium offer available through my Adobe Creative Cloud subscription, but I am receiving the following error message:

 

"You are not eligible for this promotion. This promotion is limited to eligible LinkedIn users and is available only in select regions."

 

I have already contacted LinkedIn Support regarding this, and they advised that since the issue relates to the redemption link provided through Adobe, I should reach out to your team for further investigation.

 

Could you please assist me in resolving this issue so I can successfully redeem the promotion?

 

Thank you,

Venkateswararao

    1 reply

    Amitej S
    Community Manager
    Community Manager
    August 19, 2026

    Hey ​@Friendly_contributor8072! Please refer to this community post: https://community.adobe.com/announcements%2D327/faq%2Dadobe%2Dexpress%2Dx%2Dlinkedin%2Dpremium%2D3%2Dfree%2Dmonths%2Doffer%2D1561646 and let us know if all eligibility criteria are met and if the mentioned troubleshooting steps work for you.