Unable to Register for Adobe Express Webinar on June 11

Forum|Forum|1 year ago
May 31, 2024
2 replies
363 views

Hello! Is anyone else having an issue registering for the Adobe Express 'Design Made Easy' webinar on June 11 from 9-10 AM PDT? The email links to the page below and when I try to click either 'Register Now' button, there's a pop up that looks like it's about to load and then disappears. I'm able to add the event to my calendar, but it doesn't have a link to the event.

https://www.adobe.com/events/design-made-easy.html?trackingid=JHDDW8QR&mv=email&s_rtid=7015Y0000048934QAA&s_iid=7015Y000004860PQAQ&sfid=0035Y00005LvzTlQAJ&acctid=0011400001uFUdMAAW&ecp=&mkt_tok=MzYwLUtDSS04MDQAAAGTbfxeOSpQknLUsJHVwNasnoxt3pV5efmiCWJ1d2W6UkiKJLYpHgehRSOqV0ioGPd1ikvxvorotvrqb4OrBiBBNnUwOSeO_vwywENZmlO1HEI0WD5H2BeL

I tried using different browsers and incognito mode as live support suggested, but even they were experiencing the same issue.

Thanks in advanced!

Scheduler

This topic has been closed for replies.

J

jnkalef

Participant

I am having similar troubles. I'm trying to register for "Supercharge Content Creation with Generative AI in Creative Cloud" on July 30 but the registration page keeps glitching/resetting over and over and will not allow me to register.

K

katielovelyy14

Participant

Hi! No one from Adobe ever reached out to assist me with my issue registering for the event in my post, but when the day came, I received the email to join the webinar. I never received any kind of registration confirmation, but something must have gone through on the back end because I did receive the email to launch the event when the day came. Hopefully you will experience the same! Or maybe actually get some real assistance! Good luck!

K

katielovelyy14

Participant

Me too, me too! After clicking the "Register Now" button I recieve a pop-up that says "Validating your registration details" with a spinning wheel, but then the window closes and nothing happens! I contacted support and Adobe Customer Care opened a case but I've received zero *actual* support - they sent me to the forums ("We would request you to share your concerns on the Adobe Community Forums")! I'm happy that I'm not the only one experiencing this, I feel a little less crazy now. I hope to have someone actually asisst us with registration before the event takes place! The countdown is on...

kb

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