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Katie22505260mhvp
Participant
Jan 8, 2022 1:26 PM UTC
Question

Unable to search for Fonts

Adobe fonts will show this screen every time I try to lookup a font (see attached) I can't even type something common in the search bar such as Arial. I've already reach out to Adobes' IT department, they suggested I remove this product then re-add it to the account like normal, and it should fix the issue, but never did. Has anyone else experinced this issue?

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1 reply

Community Manager
Manmeet2016Community Manager
Community Manager
Jan 10, 2022 11:17 AM UTC

Hi Katie,

 

Thanks for reaching out. Can you try clearing cache and then try to log in to a new "Incognito" or "Private" browser window. If these steps do not work , kindly reach out to our experts here .

 

Thanks,

Manmeet

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