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Anonymous
June 24, 2023
Answered

Unsupported Browswer [AE Beta]

Just updated Creative Cloud to latest version. When I click on Adobe Express(Beta) I get an unsupported browser error. I have tried Google Chrome and Edge. Both updated to latest versions but still getting the error.

    suraj31809549dvu4Correct answer
    Participating Frequently
    August 22, 2023

     I was facing same issue on chrome on win machine. I tried below and it started working
    1. Quit chrome browser 

    2. In windows machine open "Command Prompt" type cmd in startup menu

    3. Run below command and it will launch chrome:

    start chrome --use-angle=gl

    4. Once chrome launched open https://new.express.adobe.com/

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    31 replies

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    Carolina30723396u1x4
    Participant
    June 26, 2023

    I have the same issue here.

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    Community Manager
    Madalin NaumCommunity Manager
    Community Manager
    August 23, 2023

    Hi Carolina,

    Is there any chance that you could provide us a few details related to your device's hardware specs (such as graphics card, graphics driver version & CPU)?

    Thanks a lot in advance, this would help us investigate the issue further.

    Madalin

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    mounirb92932127
    Participant
    June 24, 2023

    same here.  tried all the browsers.  upgraded chrome and still not working !! Adobe started acting weird recently.

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    Community Manager
    Madalin NaumCommunity Manager
    Community Manager
    August 23, 2023

    Hi mounirb,

    Is there any chance that you could provide us a few details related to your device's hardware specs (such as graphics card, graphics driver version & CPU)?

    Thanks a lot in advance, this would help us investigate the issue further.

    Madalin

    Translate
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