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Uploaded Audio only plays for 5 seconds

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Newbie trying to create a Youtube video from image

Free version

Upload image

Upload 3 minute audio file mp3

Only first 5 seconds plays.

Any help appreciated.

Video

Tarun SainiCorrect answer

Community Manager

Hi @visual_photographer6526,

Thanks for reaching out! You need to increase the image layer and scroll to the right and same goes for the audio you've uploaded. Please check the screenshot for more context.

Let us know if that helps.

Regards,

Tarun

S

stunning_Phoenix0f4d

Participant

it doesn't work for me

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Rose DV

Community Manager

Hi @stunning_Phoenix0f4d,

Are you hitting the same 5-second cutoff as the OP, or something different? Can you share: browser/app version, what type of audio file you're uploading, and what happens when it plays (stops abruptly, loops, silent)? That'll help me dig in.

Rose

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Tarun Saini

Correct answer

Community Manager

Hi @visual_photographer6526,

Thanks for reaching out! You need to increase the image layer and scroll to the right and same goes for the audio you've uploaded. Please check the screenshot for more context.

Let us know if that helps.

Regards,

Tarun

Translate

V

visual_photographer6526Author

Participant

Thanks it worked but fiddly 🙂

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