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Q
quietdraqon
Participant
September 1, 2024
Question

Uploaded images blurry

  • September 1, 2024
  • 1 reply
  • 257 views

How best to handle when the uploaded image is blurry.

On my phone, the pictures are okay but uploaded it looks blurry.

This topic has been closed for replies.

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
September 5, 2024

Hi 

@quietdraqon

,

 

Thanks for your patience. Are you using the app on mobile or on the desktop? Does it get blurry when you upload or after you export the file? What is the format of the file? 

 

Have you tried uploading the image through a different network or device to check out connectivity issues? Have you tried clearing the cache of your app or platform?

 

We're here to help, just need some info.

 

Regards,

Tarun

 

Q
quietdraqonAuthor
Participant
September 7, 2024

Hi Tarun,

Adobe Stock Photo is also blurry and appears as a blank gray area with a red error mark on the upper right corner of the stock photo.

Doreen

Doreen
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