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maria_jose_2066
Participant
October 6, 2025
Question

Uploading videos results blurry

  • October 6, 2025
  • 1 reply
  • 248 views

Hello, I am new in Adobe Express. I uploaded some videos that I took in my Iphone in HRD, and some of them they appear blurry.
How can I fix this? thanks

1 reply

M
Community Manager
mahmoud_5524Community Manager
Community Manager
October 6, 2025

Hi @maria_jose_2066,

 

Welcome to Adobe Express, and thank you for sharing your experience. We understand the importance of maintaining video quality.

 

Please try uploading your videos using a different browser or device, as sometimes browser settings or cache can affect video quality. Ensure your videos are exported from your iPhone in the highest resolution and that HDR is properly set. Also, ensure your app or browser is updated to the latest version. 

 

If the issue persists, could you please share your project link, some example videos, or a screen recording showing the problem?


^MM

M
maria_jose_2066Author
Participant
October 10, 2025

Thanks Mahmoud,  the images are taken with an Iphone 16, then I sent them to my Mac Photos Library with Airdrop. In my Mac they look high quality. But when I upload them in Adobe Express they appear blurry.  I uploaded with Safari and then I tried with Google and no difference. I have also attached the info I can see about the image with good resolution in case it helps. I am working in Adobe Express from my desktop. See the difference. Thanks.

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
October 10, 2025

Thanks for sharing the screenshots @maria_jose_2066,

 

Can you please share the videos as an attachment via private message?

 

Regards,

Tarun

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