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December 12, 2025
Question

Urgent: Missing Projects/Files in Adobe Express — Request for Recovery

  • December 12, 2025
  • 1 reply
  • 274 views

Summary of the issue

  • I was actively working on my Adobe Express projects yesterday.

  • I returned to my computer a few days later and found that none of the files or projects I had been working on are visible in my Adobe Express dashboard.

  • I did not intentionally delete any projects.

 

1 reply

Imaginerie
Community Expert
Community Expert
December 12, 2025

Hello!
Maybe it will require the action of an Adobe employee but there is a place where you can check your files, including the deleted ones (deleted are kept for 30 days then removed for ever after that)

https://www.adobe.com/files




 

Imaginerie_0-1765561497064.png

 

You can also check in projects, just to be double sure

 

if you spot files in the "deleted" folder that shouldn't be there, you can click on the triple dot icon and choose to restore them

Imaginerie_1-1765561573349.png

 

This link contains all the files that Adobe stores in the Cloud for you. You may find Adobe Express files, but also .psdc (Photoshop cloud), .aic (Illustrator cloud) and other types of cloud files.

 

Hope it helps!

cd_1866Author
December 13, 2025

@Imaginerie  thx bro, I am still unable to find or access my files in Adobe Express.

Imaginerie
Community Expert
Community Expert
December 13, 2025

Sorry then, let's see if an employee can help there!