Video has no sound

2 replies
1220 views
Translate

I created the video and it works with sound. However, after I download the video to share it has no sound. I tried downloading on a mac and on a Chromebook. I can't find the settings to fix it.

Problem or error

This topic is closed to new replies. Start a new post to keep the conversation going.

D

DoxJimC

Participant

up voting this. Uploaded an MTS video with sound only to have it converted to MP4 without sound. No sound viewing online pre-download and no sound after pulling it down.

Translate

Henrik Heigl

Community Expert

Hi,

may I ask how do you have Created the video? Did you upload some video or did you created it from the Quick Action? Can you maybe share the video so that we can have a better understanding?

Translate

regards,Henrik

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.