Watermark coming on videos which weren't so originally

Question

I have a paid PRO account and have used a few videos in my express project. Now, when I opened the project after a few weeks, the videos are getting ADOBE stock watermark even though they my account is still pro.

mahmoud_5524 · Answer

Hi @defaultcs9sgd36ef5z,

We’re sorry you’re seeing watermarks on videos in your Pro project. Let’s try to troubleshoot this together.

Log out and log back in to refresh your Pro account status.
Check if the affected videos are stock assets, as only non-stock videos are automatically watermark-free.

To help our engineering team investigate faster, could you please provide:

Project name/ID or link
Device and app version
Screenshots or screen recordings showing the watermark

Thanks for your patience—we’ll work to get this resolved as soon as possible!

^MM

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