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nowellyn_5271
Participant
October 10, 2024
Question

We were unable to contact our service. Please try again later (Error code: INTERNAL_SERVICE_ERROR)

  • October 10, 2024
  • 2 replies
  • 600 views

I am using the Web and Desktop Adobe Express .Ink app (downloaded in the last 48 hours) and trying to generate animations from voice recordings, I have the above error (Image attached below), seen it on all of the community and error affiliate threads that go back into September 2024 (although similar ones appear from way before then, surely this shouldn't take that long to fix a bug), followed all noted steps to clear the error on my part and no definitive fix. I have spoken to other students and they are still affected. This issue makes it impossible for us to submit our projects on time. Can this be rectified?

    2 replies

    G
    GHWillis
    Participant
    October 10, 2024
    Ok, thanks for the excellent support!
    Educación.
      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      October 10, 2024

      you're welcome.  (be patient and await an adobe express expert's help.)

      P
      perfect_loyalty3635
      Participant
      September 6, 2025

      Hi, same issue here. When will it be available to use?

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      October 10, 2024

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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