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Mrs.HippyCMS
Participant
January 18, 2022
Answered

Web page will not display any photos or text formatting

  • January 18, 2022
  • 1 reply
  • 1198 views

The web page I created using Adobe Spark will not show up in the Creative Cloud Express.  I copied the original Spark web page and even started over from a blank web page.  When I preview or present the web page, it looks fine. (This is what it should look like):

When I publish the page and get a link to share with my students, this is what it looks like:

I used a photo from the "Find Free Photos" list (it came from Pixaby).  I thought maybe the photo was being blocked from our school filter, but I uploaded a picture and it still would not show up.

My school has the Adobe Creative Cloud Express for Education K-12 license.  Does this mean we can create the web pages but not really share them?

Thank you for any help or suggestions you have.

This topic has been closed for replies.
Correct answer Mrs.HippyCMS

After chatting with Mark (from Adobe), he had me open an incognito window and connect to a 5G hotspot.  I luckily had a 5G wifi option and did that.  Once I opened my tab and put in my Adobe web page link I created when I shared the page, my web page displayed all my photos and text properly.

Since I am part of a school, he also suggested I forward this link to my district tech people:  https://helpx.adobe.com/enterprise/kb/network-endpoints.html

This should help explain how to update the network endpoints for the Adobe Creative Cloud Express website so that all the projects will display properly.

1 reply

M
Mrs.HippyCMSAuthorCorrect answer
Participant
January 18, 2022

After chatting with Mark (from Adobe), he had me open an incognito window and connect to a 5G hotspot.  I luckily had a 5G wifi option and did that.  Once I opened my tab and put in my Adobe web page link I created when I shared the page, my web page displayed all my photos and text properly.

Since I am part of a school, he also suggested I forward this link to my district tech people:  https://helpx.adobe.com/enterprise/kb/network-endpoints.html

This should help explain how to update the network endpoints for the Adobe Creative Cloud Express website so that all the projects will display properly.

    S
    Community Manager
    Saquib.IqbalCommunity Manager
    Community Manager
    January 18, 2022

    Awesome! Thanks for reporting back.

     

    Thanks,

    Saquib

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