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Participant
September 6, 2023
Question

When I download a completed project, I only get an mp4.crdownload file, not an MP4.

When I download a completed project, I only get an MP4.CRDOWNLOAD file, not an MP4. How do I get the MP4? I cannot open or convert or use the CRDOWNLOAD.

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1 reply

Participant
September 6, 2023
I only get MP4.CRDOWNLOAD files, not MP4, no matter how long I wait. I was able to get an MP4 on one, but not the others.
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