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Participant
March 23, 2025
Question

Why schedule fail on Pinterest, despite successful same-day post & verified connection?

  • March 23, 2025
  • 1 reply
  • 119 views

I'm experiencing consistent scheduling failures when attempting to pre-schedule assets to Pinterest via Adobe Express. The error message indicates a connection issue, however:

  • I have verified the Pinterest connection multiple times.
    I successfully published a separate post directly to Pinterest on the same day as the scheduling attempts.
    This suggests the connection is functional, but the scheduling feature is encountering a specific, unidentified issue. There's no further context in the error message to help troubleshoot. Could you please investigate why pre-scheduled posts are failing despite a working connection and successful direct posting?

1 reply

Tarun Saini
Community Manager
Community Manager
March 24, 2025

Hi 

@_Ryan_L_

,

Welcome to the community! We're sorry to hear about this. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

 

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

 

Regards,

Tarun