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David.Hofman
Participant
June 3, 2026
Question

Why when I use any process, example Remove Background, process start and run so 10 second, then open Error "We’ve encountered an unexpected problem. Try refreshing the page or return back to home. UUID: de1068bc-b5cf-4ddf-b14a-831283945792"

  • June 3, 2026
  • 1 reply
  • 11 views

The problem is still there even if I restart the PC or log in again. And this ERROR appears at all levels of the image.

    1 reply

    Tarun Saini
    Community Manager
    Community Manager
    June 3, 2026

    Hi ​@David.Hofman,

     

    Welcome to the Adobe Express community! We’re sorry to hear about this. Could you please let us know which operating system you’re using? Which browser are you on? Have you tried using another browser to check if that helps? If you’ve installed any Plugins/Extensions, try disabling them and check again.

     

    Also, try clearing the cache and cookies of the browser you’re on, or signing out and signing in again to check if that makes any difference.

     

    Regards,

    Tarun