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Participant
October 6, 2022
Answered

About the substance account

  • October 6, 2022
  • 2 replies
  • 318 views

My previous albedo account failed to subscribe to the subscription points. I re established the account, but it seems that I forgot to synchronize the old account of the subscription. Is there any way to recover the previous resources?

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Correct answer Marion3D

Hi, can you please contact the support at this email contact@substance3d.com ?
As this is about your personal account ant that we'll need to ask you about your emails and accounts

2 replies

Marion3D
Community Manager
Marion3DCommunity ManagerCorrect answer
Community Manager
October 7, 2022

Hi, can you please contact the support at this email contact@substance3d.com ?
As this is about your personal account ant that we'll need to ask you about your emails and accounts

Participant
October 7, 2022

Thank you. I have sent a query email~   🙂