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Participant
December 13, 2021
Question

Adobe 3D assets

  • December 13, 2021
  • 1 reply
  • 156 views

Я оплатил ежемесячную подписку, но баллы в Adobe 3D Assets не добавлены. В чем проблема?

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1 reply

Marion3D
Community Manager
Community Manager
December 13, 2021

Hello, 

From what I can see in your account you received your 30 points on nov. 13th and since used 3 of those download points.
You should receive your december's worth of download points later today or in the next couple of days.
If you can't see your download point, can you please make sure you are logged in with your Adobe account? If you have several accounts please make sure you are logged in with the same account as the one you used for the forum!