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Participating Frequently
August 22, 2021
Answered

Can I keep Substance Source Points if I don't renew my licence?

  • August 22, 2021
  • 1 reply
  • 1617 views

As the title says, if I don't renew my substance licence which runs out this year will I still keep my substance source points? I might want to get a license again later next year and don't want to lose all the points I have.

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Correct answer Marion3D

Hi,
I'm not sure if you have a subscription through the legacy substance 3D subscription or through Adobe so here are details on both:
- For a legacy substance 3D subscription, download points linked to your substance account are not deleted after you unsubscribe. 
- For an Adobe Substance 3D subscription for individuals, you keep the substance 3D assets download points linked to your Adobe account after you unsubscribe. 
- For an Adobe Substance 3D subscription for pro or enterprise, substance 3D assets download points are removed after all the subscriptions from an org account are cancelled. 

 

In all cases the list of previously licensed assets stay linked to the account and they can be downloaded again.

1 reply

Marion3D
Community Manager
Marion3DCommunity ManagerCorrect answer
Community Manager
August 23, 2021

Hi,
I'm not sure if you have a subscription through the legacy substance 3D subscription or through Adobe so here are details on both:
- For a legacy substance 3D subscription, download points linked to your substance account are not deleted after you unsubscribe. 
- For an Adobe Substance 3D subscription for individuals, you keep the substance 3D assets download points linked to your Adobe account after you unsubscribe. 
- For an Adobe Substance 3D subscription for pro or enterprise, substance 3D assets download points are removed after all the subscriptions from an org account are cancelled. 

 

In all cases the list of previously licensed assets stay linked to the account and they can be downloaded again.

Participating Frequently
August 25, 2021

Thanks very much Marion3D.