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경화28762489jk35
Participant
December 8, 2023
Answered

Can't I download the material without a 3D substance pinter subscription?

  • December 8, 2023
  • 1 reply
  • 184 views

Hi, 

I have two subscriptions: full apps and a 3D substance painter.

I'm thinking of buying a substance pinter on Steam or a re-new Adobe subscription. 

Can't I download the material without a 3D substance pinter subscription? 

I asked this question several times using live chat with Adobe customer service, but no one answered.

Strangely, they just transferred me to a different department, and no one ever answered anything.

 

 

This topic has been closed for replies.
Correct answer Marion3D

Hi @경화28762489jk35 
There are no 3D Assets as part of the Steam subscription, so you would not have any more points added to your account.
However if you cancel your current individual Substance subscription you will not loose your points if you still have some available, and you would be able to use them later on as you need them.

Please let me know if you need any more information

1 reply

Marion3D
Community Manager
Marion3DCommunity ManagerCorrect answer
Community Manager
December 12, 2023

Hi @경화28762489jk35 
There are no 3D Assets as part of the Steam subscription, so you would not have any more points added to your account.
However if you cancel your current individual Substance subscription you will not loose your points if you still have some available, and you would be able to use them later on as you need them.

Please let me know if you need any more information

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