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Participant
March 19, 2024
Question

Cant access substance 3d community asset site

  • March 19, 2024
  • 2 replies
  • 271 views

I cant seem to access the site whenever i load the site its showing white blank screen, any solutions

2 replies

Participant
February 8, 2025

 

I am having a similar issue. I can get into the site (Substance 3D Community Assets) fine, but when I try to sign in with my account, it says that it's not supported and to use a personal account. I don't have a personal account, and the project I am trying to use is on my company/ student account. What should or do I need to do???

Cedric Marchessoux
Community Manager
Community Manager
March 19, 2024

Hi

there were some issues during the last 24 hours, it should now work correctly now.
let me know if you have still issues.

Best regards
Cédiric

Participant
March 27, 2024

Yeah it started working after a few hours thanks