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MaiteP
MaiteP
Participant
June 25, 2024
Question

Doesn't cloud storage support .spp files?

  • June 25, 2024
  • 2 replies
  • 301 views

So I just subscribed to the Substance 3D Texturing plan, which comes with 100GB of cloud storage. When I tried saving my project on the cloud like I do with Ps or Ai, I can't find the option, and if I try to drag the .spp and drop it in a folder in my cloud, it says the filetype is not supported.

 

It just doesn' make sense to me. Why would the plan come with 100GB of storage if you can't use it?

Am I doing something wrong?

 

This topic has been closed for replies.

2 replies

Cedric Marchessoux
Community Manager
Cedric MarchessouxCommunity Manager
Community Manager
July 2, 2024

Hi
Like Kglad wrote this is not the most appropriate place in the forum for your question. But as Product Manager of Painter, I find your question legitimate, there is certainly a reason why.
Let me check.

Best regards
Cédric Marchessoux

    Cedric Marchessoux
    Community Manager
    Cedric MarchessouxCommunity Manager
    Community Manager
    July 8, 2024

    We indeed do not support spp files in the cloud storage, but it may come in the future.

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      June 25, 2024

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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